WHAT WE TAKE:
Trend will only accept clothing and accessories that are suitable for the store. Items must be currently in style, in seasons, and in good condition. We also do not accept underwear, sleepwear, children's wear, or men's clothing.
WHAT HAPPENS TO WHAT WE DO NOT TAKE:
The clothing that we DO NOT select will automatically be sent to charity for you. The charities we give to include Women in Need, The Calgary Drop-In Center, and the Diabetes Association. We DO NOT return items to you that are not selected for sale.
THE CLOTHES WE KEEP:
The items we choose to keep will be on the floor for 1 month from the date they are tagged. Any items that have not been sold after 1 month will automatically be sent to charity, without any notice to you. If you want those items back, you can remove them from the floor BEFORE the expiry date, but it is YOUR responsibility to do so. Please keep track of your expiry dates!
YOUR ACCOUNT NUMBER:
Trend issues every consignor an account number and membership card. PLEASE KEEP IT! You will need your membership card to check on the status of your account, use in-store credit, transfer credit to a payout, or pick up a cheque.
WHEN AN ITEM SELLS:
The consignor will receive 40% of the selling price of any item of theirs if/when it is sold.
YOUR ACCOUNT CREDIT:
Once your clothing has sold, your account will be credited. You then have two options of what to do with the account credit.
(a) 80% of our consignors shop in store with their account credit. Shopping with your credit can be done at anytime once your credit has been logged to your account.
(b) If you would like to receive a cheque for your account credit:
1. We only issue one cheque per batch of clothing. So you must keep track of your monthly batch expiry date. That is the date one month after your clothing has even tagged and put onto the floor.
2. You must then contact Trend after your expiry date and request to be put on the next pay-out list. It is your responsibility to have your name transferred to the pay-out list. We do not automatically transfer account credit, nor do we issue pay-outs unless your name is on the monthly pay-out list.
3. Pay-outs must be requested BEFORE the 10th of the month.
4. Cheques will NOT be issued for amounts under $20.00.
Trend issues cheque on the 15th of every month. We will not issue cheques to people unless you have requested to have your name and account number transferred onto a pay-out list. We DO NOT make exceptions to this rule.
Trend has no responsibility to p[ay the consignor for unsold items of clothing. We are also not responsible for lost, stolen, or damaged articles of clothing. Trend will not receive or honour any special requests to hold clothing which has expired, to transfer consignors name to our monthly pay-out, or to assume any other consignor responsibilities.
If you have any questions regarding our contract or your account, please call us during business hours or send an email.